HELP TIPS
Why easy?
How to place an ad?
How can I make my ad stand out?
Advert Cost
Modifying/Removing your Advert
I am worried about my privacy
How do you know if the ad is successful?
Problems
Q. Who are easylondonaccommodation.com?
A. easylondonaccommodation.com
was formed in 2001 to provide a quick and easy way to find accommodation
in London. The site has expanded rapidly over the years to now
boasts the biggest London Accommodation database on the Internet.
Our number one goal is to
provide the best service possible for our users and the most cost
effective advertising forum for letting agents and private landlords.
We are constantly monitoring the
service we provide to ensure that we are meeting the highest standards of
customer service for tenants, landlords and agents.
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Q. Why use easylondonaccommodation.com?
A. easylondonaccommodation.com
is a unique web site, which contains a host of information and
resources that appeals to anyone looking for accommodation in
London. The majority of our visitors are actually looking to rent,
which offers landlords/Agents a unique opportunity to give your
property instant exposure.
Our Mission is to connect landlords/Agents with the best renters.
Over 200,000 renters use easylondonaccommodation.com
to find their new accommodation. Everyday, 1000's of renters request
- rooms, bedsits, studio-flats, flats and houses in London.
Benefits of using our service:
You are in control of letting
and managing your own properties.
Powerful and simple Control Panel allows you to create and edit
property adverts online 24/7 and see real time changes to your
ad. This convenient system is especially beneficial when you change
property description or contact details, add amenities, or want
to upload newer pictures.
Include 2 images of your property
Advertising at a fraction of the cost of
newspaper rates.
Tenants will come from London and all over
the globe.
Download Free Tenancy Agreement Contract.
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Q. How do I register?
A. Click on the Landlord
button to Register As a new user, and fill out the form to create
a User Account Please ensuring that all required details are filled
accurately as possible. Make sure you include a valid email address,
as we need this to verify your advert. You'll receive your
own ID and Password allowing you access to create and update your
account. You'll have 24-hour access to instantaneously add, delete,
or change your property's information.
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Q. Why send password to my email address?
A. The purpose of this confirmation
procedure is to check that your address is reachable. Once you
receive your user name and password, you can start adding your
property
This is a standard procedure
to help maintain the security and privacy of all easylondonaccommodation.com
users. Once your email address has been verified, you may use
any of the services offered by easylondonaccommodation.com without
having to complete this confirmation again.
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Q. How do I submit adverts to easylondonaccommodation.com?
A. Use your login details
to enter to your Control Panel to Manage your properties, here
you can upload or update your listing 24/7 your images, edit,
renew, and delete your property advert.
This convenient system is
especially beneficial when you change rates or office hours, add
amenities, or want to upload newer pictures.
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Q. How can I make my ad stand out?
Property Descrption:
You're here to rent your property - people will only contact you if they like
the sound of your advert. How far the property from shops and
stations, if shared accommodation how many people sharing and
where are they from, age? Etc... Please provide any extra
features i.e. balconies, views, wood floors, high ceilings, gym
facilities, secure parking etc
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Property Photo:
A good photograph helps find tenant. The photo should
be of the front of the property and taken in good light with as
sharp a focus as possible.
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Q. How much does it cost to advertise online?
A. Advertising on easylondonaccommodation.com
costs just £11 plus vat for 30 days advertising - helping
you reach thousands of prospective tenants.
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Q. What forms of payment do you accept?
A. We have three simple payment
options, you can choose one which suits your:
- Online payment - this is
the quickest method and secure (read our security and privacy
statement)
- Cheque - send your payment to
Dracon Estate Ltd,
Merlin House 125
8 Shepherd Market
London W1J 7QE
(payable to Dracon Estate Ltd)
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Q. How do I pay for my advert online?
A. When you have finished
creating your online ad, you will be taken to a secure server
at PayPal, operates a secure online payment system.
This means that information you provide such as your credit or
debit card number is encrypted so that it cannot be read or intercepted
by other people
After making your payment, we will email you to confirm receipt.
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Q. When will my advert go live on easylondonaccommodation.com?
A. Your advert will go online
from the date you have chosen to start advertising providing your
ad has cleared our vetting process by this date. The vetting process
typically takes up to two working days.
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Q. Can I change, renew or remove my adverts once they have gone live?
A. You can update your ad
free of charge from our control panel, if you need to change any
of the details i.e. contact name and telephone number or if you
wish to alter any of the details about the property. You can also
renew your ad for which you will be charged accordingly or remove
it from our database. Removed adverts are held for four weeks
in your advert manager before being deleted. During that period
you can renew the advert if you wish.
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Q. How to upload your images?
A. If you have a digitised
image in 'jpg' or 'bmp' format you can submit this to us by clicking
form your control penal Manage Your Properties then the 'house'
image then click 'Browse' button and selecting the appropriate
image. Or you can send us your photo as an email attachment or
by post. This will require scanning the photo yourself. Please
follow these guidelines when scanning your photo:
- Scan at 72 dpi, this is the maximum resolution a PC monitor can use
- Size your image to 300 pixels wide by 200 pixels high (105 x 70mm)
- Save your scanned image as a jpeg and apply maximum compression
- Use your surname as the file name when saving
- Ensure your final jpeg image is not bigger than 15Kb in size
easylondonaccommodation.com
may need to retouch and/or resize your photo in order to post
it with your advert. Attach your final image to an email and send
it to webmaster including your name, the full address of the property
shown in the photo, and your telephone number.
easylondonaccommodation.com
is unable to provide technical support for sending email attachments.
If you are unable to scan or attach images to an email, please
send us the photo by post.
Mailing Address
Dracon Estate Ltd
Merlin House 125
8 Shepherd Market
London
W1J 7QE
Please note that easylondonaccommodation.com is unable to return any photos sent to us by post.
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Q. What if I forget my password or want to change my registration details?
A. If you forget your password,
just click on Member Help, enter your email address and we will
send it to you. If you want to change your registration details,
enter your User Name and Password in the fields on the left of
the screen. Click on 'Sign In'
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Q. Which of my personal details will appear in my advert?
A. None of your personal
details will be shown to prospective tenants without your consent.
The advert form will by default show the contact details you entered
when you registered but you can change these and decide which
ones tenants will use to contact you i.e. by email or by telephone
or both.
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Q. How do I prevent the full address of the property being shown in my ad?
A. The Ad will display
the address without the house number or flat number, for example
if on the property registration you entered the address as 70
Hollywood Road, Bayswater, London W2 5TR only Hollywood Road,
Bayswater, London W2 would be listed on the website for prospective
tenants.
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Q. How much traffic is there?
A. We are currently attracting
approximately 26,000 visitors per month, We have which translates
to over 1.2 million hits per month. This traffic is projected
to rise sharply to coincide with our comprehensive search engine
positioning strategy.
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Q. How do you know if it is successful?
A. Our 1 click email system
facilitates the communication between landlords/agent and tenants.
With 1 click - a prospective tenant can have a preformatted email
sent to the Landlord/Agent on their behalf. We are able to track
these emails and a landlord/Agents can expect to receive about
5 enquiries a week per property. This does not include the prospective
tenants who visit landlord/agents websites or rings them directly
as a result of an advert on our site.
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Q. How many Landlords/Agents use your site?
A. We have over 1500 registered
landlords and Agents and over 3000 properties in London. These
numbers are growing fast.
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Q. How will I be able to see if it is working?
A. At any time you can log
onto the site and view performance. Our reports will tell you
how many prospective tenants have looked at each of your properties
in detail. Try adding one property - after you see how easy it
is and how many prospective tenants contact you - you will wonder
why you didn't start using it earlier!
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Q. Do you have a refund policy?
A. We have a 48 hours refund
policy. If within 48 hours of making a payment with us you change
your mind, we will refund your money: simply contact us on 0207 792 7926.
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Q. I've paid for my ad but it's not coming up on a search and it
hasn't appeared in my Control Panel - what's happened to it?
A. It's likely that your
advert is still undergoing our vetting process. Ads are regularly
updated so your ad should appear soon unless there is a problem,
in which case you will be contacted by customer services.
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Q. I'm having problems uploading my property/making payment online?
A. If you experience any
difficulty in uploading properties or making payment online please
call our help service on: 0207 792 7926 or
email on
with the property and your contact details.
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